Appliance Not Working?Don’t worry, we can help!

Simple, fast and hassle free repairs!
Our national network of engineers are the experts you can trust to repair your Hisense appliances.

Engineer arriving at home

  • Repair and Cover

    Just £49 deposit and 12 monthly payments of £9.99. If your appliance cannot be repaired, the call-out fee is limited to your deposit of £49.

    £49 + £9.99

    Deposit PLUS 12 monthly payments1

    Total cost £168.87

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    Optional renewal only £6.99
    per month (total cost £83.88)6

    • Covered for future faults (12 Months unlimited)
    • Replacement appliance if beyond repair
    • Annual renewals available 3
    • Nationwide coverage 2
    • Directly employed uniformed engineers with ID badges 5
    • Quick reliable service
    • Helpline available (calls charged at no more than national rate)

  • Repair Only

    If we can’t fix your appliance you will receive a full refund less a call-out charge of £79

    £169

    fixed price repair including £79 call-out 1
     

     

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    • Replacement appliance if beyond repair
    • Nationwide coverage 2
    • 30 day repair guaratee
    • Directly employed uniformed engineers with ID badges 5
    • Quick reliable service
    • Helpline available (calls charged at no more than national rate)

  • Check availability and book online now






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About us

UK Warranty is a Pacifica Group company, our national team of directly employed Repair engineers complete around 8,000 repairs each week on behalf of national retailers, leading appliance manufacturers and the general public.

Choose Repair and Cover and benefit from all of this…

  • We will fix the initial fault you have reported
  • Cover for future repairs caused by electrical and mechanical failures
  • Expert assistance from a nationwide network of engineers
  • Call a dedicated UK based helpline in the event of a problem
  • Claim as many times as you need each year
  • All parts, labour and call-out fees are included, so there’ll be no hidden surprises!
  • Following the initial repair, if your appliance can’t be fixed, you’ll be covered for the cost of a brand new replacement
  • 1 includes VAT and Insurance Premium tax as applicable
  • 2 dependant on availability, 3rd party engineers may be deployed
  • 3 renewal is dependant on criteria such as age of appliance (see full policy terms for details)
  • 5 Due to location and engineer availability, in a small number of cases we may deploy a 3rd party engineer vetted by our quality team to complete the repair.
  • 6 Renewal price correct as of todays date, may change.

Main exclusions are:

  • Appliances used for a non-domestic purpose or in a commercial environment
  • Faults that are due to a generic manufacturing defect e.g. Product recall
  • Any fault or damage caused by any theft, attempted theft, malicious damage or damage caused by fire or explosion
  • Costs of rearranging missed appointments with engineers, or installation, de-installation or scrappage costs of the appliance

Please see Insurance Product Information Document and Policy Terms and Conditions for more details.

Is Repair and Cover right for you?

Before you apply for Repair and Cover we just need to check a few things...

  • Is your appliance not working?
  • Has your manufacturer warranty expired?
  • Have you checked your appliance is not covered elsewhere?
  • Is your appliance owned by you and less than seven years old?
  • Are you looking to cover your appliance against breakdown caused by mechanical or electrical failure?

If you've answered "yes" to all of the above then it sounds like your requirements are of a person looking to cover their kitchen appliance.

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Pacifica Warranty is a Trading Style of UK Warranty Limited. Repair and Cover is sold, arranged and administered by UK Warranty Limited (company registration number 07728040) and underwritten by Fortegra Europe Insurance Company Ltd (Malta Company Registration Number C 84703 ), Office 13, SOHO Office The Strand, Fawwara Building, Triq I-Imsida, Gzira, GZR 1401, Malta. Fortegra Europe Insurance Company Ltd is authorised under the Insurance Business Act 1998 of the Laws of Malta to carry out general business, is regulated by the Malta Financial Services Authority, and is subject to limited regulation by the Financial Conduct Authority under reference number 805770.

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